Privacy Policy
Effective date: January 18, 2026
We respect your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and your choices regarding your information.
Information we collect
Information you provide: account details, contact info, messages, form inputs, and other content you submit.
Automatically collected information: technical data such as IP address, device and browser type, pages visited, and interaction data collected via logs and cookies.
Third‑party data: information from third‑party services you choose to link or authenticate with (e.g., OAuth providers).
How we use information
Provide, maintain, and improve our services.
Communicate with you about your account, updates, and support.
Personalize your experience and show relevant content.
Detect, prevent, and address fraud, abuse, security incidents, and technical issues.
Comply with legal obligations.
Cookies and tracking
We use cookies and similar technologies for essential functionality, analytics, and optional features. You can control cookie preferences via the cookie banner/settings or through your browser.
Data sharing and disclosure
We do not sell personal information.
We may share information with service providers who perform services on our behalf (hosting, analytics, email delivery).
We may disclose information when required by law, to enforce our policies, or to respond to legal process.
In connection with a merger, acquisition, or sale of assets, we may transfer data (with notice to affected users where required).
Aggregated or de‑identified data may be shared without restriction.
Data storage and security
We implement administrative, technical, and physical safeguards to protect data.
Retention periods vary by data type and purpose; we retain personal data only as long as necessary to provide services or comply with legal obligations.
Your choices and rights
Access, correct, or delete your account information via your account settings or by contacting us.
Opt out of non‑essential cookies and marketing communications.
Depending on your jurisdiction, you may have additional rights (access, portability, restriction, objection). Contact us to exercise those rights.
Children
Our services are not intended for children under applicable minimum ages. We do not knowingly collect personal information from children; if we learn we collected data from a child, we will take steps to delete it.
International transfers
Data may be processed in countries different from your residence. We take steps to provide appropriate safeguards for international transfers.
Third‑party links and integrations
Our site may contain links to third‑party sites whose privacy practices we do not control. Review their policies before providing information.
Third‑party integrations (e.g., analytics, payment processors) are governed by their own policies.
Changes to this policy
We may update this Privacy Policy; we’ll post the revised policy with a new effective date. Significant changes will be communicated where appropriate.
Contact
If you have questions or want to exercise your rights, contact: support@arkanak.com.